TACLOBAN CITY – In a bid to make government services more accessible and efficient, the Department of Information and Communications Technology (DICT) in the region has turned over eGov kiosks to several local government units across Eastern Visayas.
The recipient LGUs include Catarman in Northern Samar; the cities of Calbayog and Catbalogan in Samar; Borongan City in Eastern Samar; Baybay City in Leyte; and Maasin City in Southern Leyte.
The eGov kiosk serves as a one-stop shop for a wide range of services from both national and local government agencies, helping to streamline processes and reduce the need for residents to visit multiple offices.
Among the national agencies accessible through the kiosk are the Philippine Statistics Authority, Bureau of Internal Revenue, Securities and Exchange Commission, Philippine National Police, Technical Education and Skills Development Authority, Land Transportation Office, Maritime Industry Authority, National Commission of Senior Citizens, National Bureau of Investigation, Department of Trade and Industry, Department of Tourism, Department of Agriculture, Professional Regulation Commission, Department of Science and Technology, and many others.
The kiosk also integrates city and municipal services such as business permit applications; licensing and notice of violations; notification system; community tax payments; health certificates; local civil registry services; and business and real property taxes.
This integration aims to reduce long queues and minimize the need to travel between offices.
Residents may also access the same services by downloading the eGov PH Super App via the Apple App Store or Google Play Store on their mobile devices.
The platform is the country’s first unified e-government portal, envisioned to simplify public transactions in line with the E-Governance Act (House Bill No. 7327)—one of the priority legislative measures under the administration of President Ferdinand Marcos Jr.
The DICT’s continued rollout of the eGov Kiosks is part of its broader goal to promote digital governance and improve the delivery of public services, especially in the provinces.
(ROEL T. AMAZONA)
